A rental property owner in Shoreham, Suffolk County, New York, encountered water damage issues during a guest’s stay. The incident was reported to Bright Side Restoration on Easter Sunday, requiring immediate attention to mitigate the water damage and prevent further complications.
Scenario:
Upon receiving the distress call, our Suffolk County water damage cleanup and mitigation team promptly responded, arriving at the Shoreham property within an hour. Despite the holiday, our priority was to stabilize the situation. Due to the guests’ presence, the demolition and extensive repair work were postponed until after their departure. In the interim, we deployed fans and dehumidifiers to initiate the drying process and alleviate excess moisture to prevent mold growth and structural damage.
Once the guests vacated the premises, a thorough inspection revealed additional water damage in the kitchen area. Collaborating closely with the property owner, we identified the root causes of the two incidents: a shower pan leak in the master suite and a condensation line issue with an ice maker.
Water Damage #1 – Shower Pan Leak
Affected Areas: Master suite, bathroom, main floor bedrooms, and basement guest suite.
Scope of Work:
- Containment setup and protection measures.
- Removal of affected materials such as shower tile, mud floor, ceilings, walls, and insulation.
- Cleaning and disinfection of contaminated surfaces.
- Debris removal and dust cleanup.
Water Damage Mitigation Process:
- Installation of dehumidifiers and fans.
- Continuous monitoring of the drying progress.
Water Damage #2 – Ice Maker Condensation Line
Affected Areas: Kitchen, living room, dining room, formal dining room, and unfinished basement.
Scope of Work:
- Containment procedures and content protection.
- Removal of countertops, lower cabinets, flooring, and radiant floor panels.
- Packing and storage of contents in affected rooms.
- Cleaning and disinfection of contaminated areas.
Water Damage Mitigation Process:
- Utilization of dehumidifiers and fans to expedite drying.
- Thorough monitoring of the drying process to ensure effectiveness.
Insurance Liaison Services
Understanding the complexities involved in navigating insurance claims, we took the initiative to communicate directly with the homeowner’s insurance company. By coordinating meetings with the adjuster and providing comprehensive explanations of the damages and required repairs.
Conclusion: Complete Water Damage Cleanup and Mitigation in Shoreham
Through swift response, meticulous assessment, and effective mitigation strategies, Bright Side Restoration successfully restored this rental property in Shoreham following these two water damage incidents. We are committed to serving the entire Long Island community with professionalism, transparency, and customer satisfaction.