Long Island’s Go-To Team for Damage Restoration

I don’t know where to begin. Ryan,Sara and their team rescued me. My basement flooded in the middle of the night. Ryan arrived in no time, fully explained the process and went right to work. Throughout this process Sara and Ryan were always a phone call away. My basement was stripped in no time and ready for the next phase. Their work was fast , with not a speck of debris left behind. In addition to their amazing work, comes their compassion. Sara did an incredible job handling situations for me ( I was in the hospital). Her kindness and compassion got me through more than she will ever know. Ryan equally communicated with me frequently, answering my questions with kindness and understanding. And then the team. I am not one to trust anyone alone in my house. Their work was impeccable and I completely trusted them, leaving me free to go about my day. I will end here, but I have to say they all took a nightmare and turned it around to a manageable experience.

Ryan and team reassured us after an unexpected flood in our basement that he and his team would take care of everything and boy did they! Handled our undamaged property with care, gutted the damages, handled the abatement, and made sure the basement was dry for restoration. Thank you for seeing us through!

We had a water line breakage in our home causing damage on our first level. The plumbing company we have recommended Bright Side Restoration. Bright side Restoration removed all the flooring, parts of the wall and bathroom. They provided us with all the details for the restoration plan , making this whole situation a lot more manageable and stress free. Sara and John were always was available to answer my many questions. Bright Side Restoration is a company I would recommend and use again in the future.

We found ourselves in the unfortunate position of needing a complete kitchen and basement renovation due to a broken pipe in our kitchen that resulted in significant Water damage. We were referred to Brightside restoration through Suffolk plumbing (Who is also wonderful!) and within one to two hours Ryan from Brightside was at our home. He took the time to walk us through step-by-step The process of filing a claim with our insurance company and immediately began the mitigation process. He even came to our home early in the morning with very little notice so that he could be there when the insurance adjuster was completing his evaluation of the damage and advocate for us. Ryan also took care of getting our belongings packed up and stored in a storage unit which he had delivered to our home. He worked directly with our insurance company to ensure that the process was seamless which took a tremendous burden off of us in a situation we were not expecting. We are extremely grateful to Ryan and his staff for helping us through a difficult circumstance. I would recommend Brightside without hesitation if you find yourself in a similar situation!